Frequently Asked Questions
Everything you need to know about enhancing your living space with Artika Pro.
What is the typical shipping timeframe for Artika Pro orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
Does Artika Pro offer a warranty on lighting and hardware?
Yes, we stand by our quality. All Artika Pro fixtures come with a 1-year limited warranty covering manufacturing defects and electrical components.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that installed fixtures are not eligible for return unless defective.
Are your LED products dimmable?
Most of our modern LED fixtures are compatible with standard ELV or LED dimmers. Please check the specific product specifications page for individual compatibility details.
Do you provide international shipping?
Currently, Artika Pro ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track the status of my home delivery?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's portal to monitor your package in real-time.